6S.19 – Houston North Hospital
MyOMLab Operations Management
Heizer, Render and Munson
13th Edition
Find the upper and lower control limits for the number of unsatisfied patients.
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Find the upper and lower control limits for the number of unsatisfied patients.
Your numbers will vary.
An ad agency tracks billboard complaints, calculate the LCL, UCL, and determine if in control.
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Find the process capability ratio.
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A Cp of 2 is equivalent to what sigma quality level?
They give you a story about having most of the defects (70%) coming from raw materials and then a smaller percentage from a few other sources and ask what this is known as…
A six sigma program has how many defects per million?
Gives you the sample size, the mean of the sample means, and the average range. Asks for the lower control limit and the upper control limit.
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You are given the X double bar, standard deviation, and N. Asks for the 3 sigma control limits for an x-bar control limit.
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You are given two specification limits, the mean, and the standard deviation. Asks for the CPK and the capability.
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Gives you the total defects, the number of samples, and the sample size. Asks for the standard deviation. Also provided are mean, LCL, and UCL if needed.
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