CH 5 – Suncast Cable

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Talks about a cable company offering HD cable. The company wishes to have over-the-phone service issues resolved within 30 minutes and has been monitoring these calls for the past 3 months. You're given a table with this data and are asked to find the probability of the problem is resolved within 30 minutes OR internet relates. Also, other probabilities are provided.

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  • Search Terms: (hd) a achieving an and be below. by cable call calling calls can center center, compiled customers. data definition determine for goal goal, have high how in internet involved is issue issues it its last minutes. minutes? monitored months. offers or order over probability problem resolved service services shown solved suncast suncast's support table technical that the they this those three to tv was well what with within
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